FAQ

App

Do I need an internet connection to use the App?
No, you can download all individual audio clips according to their categories to be able to hear them whenever you like
In what language is the content available?
The audios can be listened to in English or German
Is the App free to download?
No, you can buy the App here or for 1,99€ in the AppStore
Are the audios suitable for children?
Definitely, all the audios are suitable for children and you can even find a small variety of informing clips about animals and African folktales.

Podcast

What is the difference between the App and the Podcast?
The Podcast is a conversational "deep dive" for streaming, where Jana Marie shares personal interviews, her experiences as an expat entrepreneur, and cultural insights. Simply put, use the App as your real-time guide while driving or walking, and listen to the Podcast for a relaxed, behind-the-scenes look at the people and soul of Namibia.

Walking tour

How do I book a walking tour?
You can either book here via the website or you can also find them on GetYourGuide, AirBnB Experience or Booking.com
Which languages are the tours available in?
The city tours are available in both English and German.
Are the guided tours wheelchair accessible?
Yes, the route is approximately 2 km long and is fully wheelchair accessible.
How can I pay for the tour?
You can pay for the city tours in cash on-site, via bank transfer (to a Namibian or German account), or through PayPal.
What is your cancellation policy?
You can cancel your booking up to 24 hours in advance and receive a full refund. Feel free to contact me anytime if your plans change, and we can look for a new date together. For cancellations made less than 24 hours before the tour, only 50% of the price can be refunded.
When are new dates for booking the city tours released?
Available dates are released six weeks in advance. If you would like to book a date further in the future for example, if you are a large group, please get in touch with me via the contact form.

Audiobook

How is the audiobook structured?
The audiobook starts with an introductory chapter and provides a dedicated chapter for each audio clip. Additionally, it features an exclusive bonus chapter at the end.
Do I need both the audiobook and the app?
No, the audiobook contains the same audio clips as the app. It is designed as an alternative if you prefer listening to all the content in one go rather than clicking through individual locations in the app.
When should I choose the audiobook over the app?
The audiobook is perfect for anyone who wants to listen to the clips back-to-back in a relaxed way for example, while traveling or in the background. It is the ideal choice if you prefer not to click through individual audios in the app and don't mind missing out on the additional photos, info texts, and map pins.